FAQ

CONGRESS AND REGISTRATION

Is there a special Congress program for city officials ?

Yes, there will be a Leaders´ track throughout the Congress. These high-level sessions will allow Mayors, governors, CEOs and top representatives of organizations to discuss key topics of urban sustainability.

I would like to speak during the Congress. Who should I contact ?

You can contact us via the contact form and include “Speaking opportunities + your field of expertise” in the subject line. We will then forward your request to the team designing the Program and get back to you. Please note that we might not be able to accommodate all requests due to considerations such as, but not limited to, thematic and regional balance.

Is there an exhibition space ? Where can I find information on how to be part of it ?

Yes, there will be an exhibition space open throughout the Congress. You can find more information here on both the opportunities, as well as the official request form for exhibition space.

I am a representative of a media organization. Where can I find information on how to participate ?

You can contact us via the contact form and include “Media accreditation + name of your organization” in the subject line.

I am interested in attending the Congress. When does the registration open ? How can I register to the ICLEI World Congress 2018 ?

Registration opened the first week of February 2018. Register here to take advantage of the early bird fee, available till 1 April 2018. Once registered you will receive a regular newsletter with all the updates of the ICLEI World Congress 2018 as we progress towards June.

Is there a registration fee ?

Yes, there is. Registration fees are dependent on the status of the participant and are designed so that all participants can attend.
Registration fees cover :

• Access to the conference venue
• Access to all Congress sessions, the exhibition areas and the mobile workshops organized by Ville de Montréal
• Access to all Congress materials as well as the welcome gala dinner, coffee breaks and catering within the Congress
• Access to the event App.

More information can be found here.

Are there sponsorship opportunities ?

Yes, there are. You can find more information here and you can contact us via the contact form and include “Sponsorship opportunities” in the subject line.

PLANNING YOUR TRIP

What official documents do I need to take with me ?

Please ensure you have an up-to-date passport before booking travel and are aware of any visa or eTA requirements which may be in operation for nationals of your country. For more information you can visit the website Immigration and citizenship Canada.

How can I find accommodation ?

Preferential rates have been negotiated for the participants of the ICLEI World Congress 2018 in a selection of hotels located within a 5 to 20 minutes walk from the Palais des Congrès de Montréal.

What type of electrical current is used ?

Everywhere in North America, the standard voltage is 110-120 V with a standard frequency of 60 Hz. Canadian electrical sockets are Type B.

What is the weather like in June in Montréal ?

Montréal in June is usually sunny, with occasional rain. The average temperature is 18.6 degrees Celsius or 65.5 degrees Fahrenheit. It is wise to have a cardigan, jacket or scarf nearby for the evening hours.

Do I need insurance ?

As before any travel, you are strongly advised to ensure you have adequate medical and travel insurance.

LIFE IN MONTRÉAL

What languages are spoken in Montréal ?

Montréal is one of the largest French-speaking city in the world after Paris. Montréal is also Canada’s largest bilingual city, most Montrealers speak both French and English.

Where can I find information on what to visit in Montréal ?

You can download an official tourist guide here. There are several tourist attractions conveniently located
close to the Palais des congrès de Montréal.

How can I get around in Montréal ?

Walking is the best way to explore the lively and diverse neighborhoods around the city. When the weather is rainy, you can also use the 30-km long Montréal Underground Pedestrian Network, which includes shops, restaurants and other services.

For longer distances, you can rent a public bike or BIXI for $5 a day, and explore the city on the 788 kilometers of cycling paths.

You can also use the fast and clean public transit network and plan your trip online. The average wait time between trains is eight minutes and three minutes during rush hour.

What is the official currency of Canada ?

Canadian currency is the Canadian dollar. There are 5, 10, 20, 50 and 100 dollar bills. Smaller coins are 5, 10 and 25 cent pieces as well as of 1 and 2 dollars. Banking and credit cards are also accepted almost everywhere.

What is the rule for tipping ?

It is customary to tip restaurant waiters, taxi drivers and hairdressers 15 percent of the bill, before taxes. Bellhops, porters, doormen, etc. generally receive at least $2 per suitcase or per service rendered.

What is the time zone in Montréal ?

In June, Montréal is on Eastern Daylight Time (EDT), 4 hours behind Coordinated Universal Time (UTC-04:00).

Is smoking allowed in public spaces ?

Since 2016, smoking or vaping is prohibited in :

• All terraces of restaurants and bars
• Any car when there is an individual younger than 16 inside
• Near any sort of public educational institution like daycares, preschools, elementary schools
• The common areas of residential buildings with at least two units
• Playgrounds, sports fields or any public recreational facility.

Anyone smoking or vaping in a prohibited place in Montréal risks facing a fine ranging from $250 to $750.

Can the city be easily accessed by people with reduced mobility ?

Accessibility is a priority of the The Palais des Congrès, where the Congress will take place, and the staff is trained to welcome people with disabilities. You can visit the interactive map of Quebec For All to make sure the establishment you are heading to fits your needs.

The accessibility is rated by Kéroul according to key criteria officially recognized by the Ministry of tourism of Québec. Kéroul also offers a wide range of cultural and tourist information for persons with reduced mobility.

Are there taxes ?

There are two applicable taxes in Québec: a federal Goods and Services Tax (GST) of 5 percent and a Québec provincial tax (TVQ) of 9.975 percent. A 3.5 percent accommodation tax is also in effect in Montréal.

EMERGENCY

Who to contact in case of emergency ?

If you or someone else needs immediate assistance, you should call 9-1-1. The nearest hospital, Centre hospitalier de l’Université de Montréal (CHUM), is located on 1051 Sanguinet Street, ten minutes away by foot from the Palais des Congrès.

If you’re not sure you need to go to the emergency or need advice on health or psycho-social issues, call Info-Santé at 8-1-1. A nurse will answer your questions and refer you to the most appropriate resource. Both numbers are free, confidential and available 24 hours a day, 7 days a week, year-round.

What do I do if I need a doctor ?

If you need advice on health or psycho-social issues, call Info-Santé at 8-1-1. A nurse will answer your questions and refer you to the most appropriate resource. This is a free and confidential service, available 24/7, year-round. If you have a minor health problem, you can also ask a pharmacist in one of the 400 pharmacies on the island of Montréal. There is a pharmacy located right next to the venue, on 990 St Urbain St.